After activities (like events or phone banks) make sure you take time to debrief, sharing what worked and what was challenging. This allows us to draw out lessons, so our future work is increasingly impactful, as well as giving room to notice what we’ve achieved together.
Getting clear about the key roles in your group and who can take them on is an important step for your action group. Make sure the roles are clear for everyone on the team, and when you write them down it also helps new members understand how the group works and who to contact for questions. Roles that are important for a group to function well can include:
- Coordinator – Coordinates group sustainability
- Secretary – Convenes group meetings
- Organising Coordinator –Builds relationships
- Campaign Coordinator – Leads campaigns
- Training Coordinator – Leads trainings
Feedback is a communication to a person or a group which gives that person information about how they affect others. It’s important to be able to give feedback in such a way that people can hear it, take it in, evaluate it and change behaviour which affects their relationship with others.
A simple and useful model for giving feedback from Marshall Rosenberg is:
- Observing – “I’ve noticed that…”
- Feeling – “What I’m feeling is…”
- Needs – “What I need is…”
- Request – “I’d like to ask that…”
Assign someone in your group the task of recording action items coming out of each meeting. Make sure that these action items are easily accessible to the group and ask people to share at the end of the meeting what they are going to do.
It’s really important to check back in on these actions either via email or at the next meeting to help build accountability.
Also refer to the "Getting Clarity and Structure by Making Meetings Magic" resource for template Agendas and Minutes that will help your group track meetings and outcomes here.